Find a Registrant Overview

You can search for Registrants or Primary Contacts using the search.  Search using first or last name but not both..  You can view or manage a Registration by selecting the “pencil” (Edit) Action icon.

Registration Edit

The Registration Edit screen displays a summary of the registration including the Primary Contact, the Registrants, as well as a Balance Summary.  You can view the detail for the Primary Contact or a Registrant by selecting the name.  Likewise, you can view or hide Extras and the Questionnaire.

You can view Discounts, Adjustments, and Transaction details by selecting those headers.  Details will appear under each heading if appropriate.

 

Registration Edit Actions

The actions available to a registration are outlined below:

  • View:  Return to the Registration Edit screen.
  • Print:  Print the current view of the Registration Edit screen.
  • Edit:  Opens up the registration navigation (similar to the original registration process) to walk you through a registration where you can make any necessary changes.  When you finish the last page and hit [Next] your changes are saved and the registration’s balance is updated automatically.
  • Cancel:  Cancel the entire registration.
  • History:  View an itemized Registration ledger for the registration, and any edits.

 

Balance Actions

The actions available in the balance section is based on the outstanding balance on a transaction.

  • Adjustment:  Apply an Additional Fee, a Discount Cost, an Offline Payment (Cash or Check), or an Offline Refund.  You can apply an adjustment regardless of the balance.
  • Payment:  If there is an oustanding balance owed, you can process a payment by card or eCheck using a new or existing payment method.
  • Refund:  If there is an outstanding negative balance, you can process a refund back to the registrant using an existing payment method, up to the balance amount.

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