A donor may forget their password and possibly lock their account (if they mis-key their password 3 or more times). The donor can reset their own password by clicking on the “I forgot my password link”. If they contact you, you can also change a donor’s Profile password to allow your donor access to their Profile again. Once the donor logs in using their new password they can change their password to something only they Read more
Qsuite Help Desk
The service you expect, the support you need.