Communications is where you find all available email options for your Qsuite account. You can decide what, if any, emails are sent out by your Qsuite account. You can access your communication settings from Admin.
Donor Relations Contact
The Donor Relations Contact is the used as the “Contact Us” in DonateQ and CustomQ email communications to your donors. You can edit the designated contact at any time.
Communication Settings
These are the various email communications which your Qsuite account can distribute. Keep in mind, depending on which products you have plugged into your Qsuite, your account options may vary to what you see below:
- New Transaction Receipt
- Giving/Payment Page Confirmation
- Registration Confirmation
- Scheduled Transaction Reminder
- Scheduled Transaction Processed
- Scheduled Transaction Failed
- Ending Scheduled Transaction
- Scheduled Transaction Expiring Credit Card
You’ll notice three options have “Edit” next to them. By clicking on “Edit” you can customize the content of that Communication. This is a powerful way to personalize your Communications from your Qsuite account to connect with your donors and/or registrants.
Other terms: Failed transaction notice, failed notices, edit communications, edit emails, email?, communication?